Ombudsman

Strategic relocation and workplace transformation in the heart of Amsterdam.

500 m²

Amsterdam, NETHERLANDS

the project

- In brief

AMSTERDAM – DOWNTOWN
-WORKPLACE
PUBLIC SECTOR

The goal:
To support the Ombudsman Metropool Amsterdam—an independent institution acting as a trusted third party between citizens and government agencies—in a strategic relocation aimed at aligning its workspaces with the evolving nature of its missions and teams.

In a challenging real estate market, at the heart of a dense and demanding downtown area, the project involves identifying and designing a work environment that is functional, accessible, and reflective of its institutional role.

Located in the Stadhouderskade – The Collection neighborhood, near the Rijksmuseum and Leidseplein, the future site is situated in a central and vibrant setting. The recently renovated building offers high standards of comfort, flexibility, and performance.

Beyond the choice of real estate, the challenge is to turn this move into a strategic lever by designing a workspace that aligns with the institution’s organizational challenges, uses, and ambitions.

Our missions and ambitions.

— Real Estate Consulting: strategic planning, needs analysis, scenario modeling, and decision-making support in a complex and constrained market
— Research & Negotiation: identification of opportunities, evaluation of target properties, and negotiation of legal and financial terms
— Design & Execution: comprehensive support for space planning, from the design phase through to the start of construction
— Strategic Alignment: integration of real estate strategy with operational implementation to ensure a project that is aligned from start to finish

— Space planning: creation of functional environments tailored to new uses and designed to promote efficiency, clarity, and quality of service
—User experience & institutional image: design of a space that reflects the Ombudsman’s values—accessibility, neutrality, and trust—while ensuring comfort and performance
— Adaptation to the urban context: integration of the constraints of a dense downtown area (buildings, accessibility, limited availability) into the project definition

The Ombudsman project illustrates a comprehensive approach to real estate consulting: transforming a relocation into a strategic opportunity by designing a work environment fully aligned with the organization’s missions, uses, and identity